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If your interview recordings live in Box, you can import them into a CoLoop project directly. There is no need to download files to your computer and upload them again. Connect your Box account once, then browse or search your Box from inside CoLoop and import files in bulk.
The Box integration is being rolled out gradually and may not be visible in your account yet. Contact support to request access.

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Connect your Box account

You connect Box once and the connection works in all your projects. Each person connects their own Box account, so CoLoop sees exactly the files that account can see in Box. No admin setup is required.
  1. Inside a project, click Import Files and select Box.
  2. Click Connect Box.
  3. Sign in to Box and approve the request.
Box then returns you to CoLoop, ready to import. The Import Files window with the Box option highlighted among the audio and video import sources
Box’s approval screen asks for permission to read and write your files. CoLoop only downloads the files you choose to import and never changes or deletes anything in your Box account. Box requires this permission level to allow downloads.

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Import files

  1. Click Import Files and select Box.
  2. Find your files:
    • Browse folders starting from All Files. Use the breadcrumbs at the top to move back up.
    • Or search your whole Box with the search field. Type at least two characters. Search results show where each file lives.
  3. Tick the files you want. Only audio and video files have checkboxes; other file types cannot be imported from Box. Your selection is kept as you move between folders and searches.
  4. Review your selection with the file count and total size shown at the bottom left. Click it to see the full list, remove individual files, or Clear all.
  5. Click Import. If you selected more than 50 files, CoLoop shows the total size and asks you to confirm before starting.
The Import from Box window with a video file selected. Non-media files are greyed out, the selection count and total size appear at the bottom left, and the Import 1 button is active. CoLoop confirms the import started and closes the window. Files download from Box in the background and appear in your project as they arrive, and transcription starts automatically. You can keep working while this happens. Useful to know:
  • You can import up to 1,000 files at a time.
  • Importing the same Box file into the same project again does not create a duplicate. CoLoop keeps the copy it already has.
  • See Video & Audio for the supported formats.

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Manage your connection

Your Box account name appears at the top right of the import window. Click it to:
  • Reconnect: sign in to Box and approve the connection again.
  • Disconnect: remove CoLoop’s access to your Box account. Files you have already imported stay in your projects; they are copies stored in CoLoop.
If you don’t use the connection for around 60 days, Box expires it. CoLoop then shows “Your Box connection can no longer be refreshed” and asks you to reconnect. Click Connect Box and sign in again to carry on.

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Troubleshooting

  • You don’t see the Box option in Import Files. The integration isn’t enabled for your account yet. Contact support to request access.
  • “Nothing imported. No media files were selected.” Your selection contained no audio or video files. Select at least one recording and try again.
  • “Couldn’t load your Box connection.” This is usually temporary. Click Try again.
  • A file you expect is missing from the browser. CoLoop shows what your Box account can access. Check that the file is visible when you sign in to Box directly, or ask its owner to share it with you.

Creating a Transcript

This article explains best practices, language support as well as tips and tricks for getting the most out of CoLoop’s transcription

Video & Audio

This article provides additional details on working with Audio & Video files within CoLoop including supported formats and best practices