Skip to main content
Connect Tellet to CoLoop to send completed interview transcripts from a Tellet project into a CoLoop project. After setup, each pushed transcript appears in CoLoop for coding, tagging, grids, and chat.

​
Requirements

Before you start, make sure you have:
  • A CoLoop account with access to the workspace and project you want to send transcripts to
  • Organization Owner or Admin access in Tellet to connect or disconnect CoLoop
  • A Tellet project with at least one completed conversation to send
After an admin connects CoLoop, any Tellet member can send eligible transcripts from linked Tellet projects.

​
Connect CoLoop in Tellet

Connect CoLoop once for each Tellet organization.
  1. In Tellet, open the organization menu next to your organization name.
  2. Click Integrations.
  3. On the CoLoop card, click Connect to CoLoop.
  4. Sign in to CoLoop and approve the requested access.
  5. Return to Tellet and confirm that the CoLoop card shows Connected.
Tellet sends transcripts through the CoLoop account used during setup. Tellet shows this person under the connection status so admins can see which CoLoop account owns the connection.
If the login used to connect CoLoop loses CoLoop access or leaves your organization, Tellet cannot send transcripts until an admin reconnects. To transfer the connection later, click Reconnect to CoLoop in Tellet and sign in with the new CoLoop account. Tellet uses that account for future pushes. Link each Tellet project to the CoLoop project that should receive its transcripts.
  1. In Tellet, open the project you want to send.
  2. Go to the Results page.
  3. Click Send to CoLoop (top right, next to Download Analysis).
  4. Choose the CoLoop workspace for the project.
  5. Choose the CoLoop project where the transcripts should appear.
  6. The link is saved. You can now send transcripts.
Tellet Send to CoLoop panel with a CoLoop workspace selected You can link multiple Tellet projects to the same CoLoop project when they belong in the same analysis workspace. For example, link several waves of the same study to one CoLoop project if you want them to share a codebook. To change the destination, click Unlink in Tellet and choose a new CoLoop project.

​
Send transcripts to CoLoop

After a Tellet project is linked, you can send its completed transcripts.
  1. In Tellet, open the project’s Results page.
  2. Click Send to CoLoop.
  3. Click Push all conversations to CoLoop.
Tellet Send to CoLoop panel showing the Push all conversations to CoLoop button Tellet uploads every eligible transcript in the project. Progress appears in the Tellet panel while the push runs. Tellet Send to CoLoop panel showing pushed conversations with completed status You can push the same Tellet project again. Transcripts already in CoLoop are updated in place, so repeated pushes do not create duplicates.

​
Which conversations are sent

Tellet sends:
  • Fully completed interviews
  • Interviews that Tellet has already processed for analysis
Tellet does not send:
  • Interviews still in progress
  • Abandoned or incomplete interviews
  • Test conversations and sandbox previews
  • Prescreened-out participants
  • Deleted conversations

​
What Tellet sends

For each conversation, Tellet sends:
  • The full transcript, including interviewer questions and respondent answers in the order they were spoken or typed.
  • The interview language.
  • Timestamps for each spoken turn, when audio is available.
  • A link to the audio recording for spoken interviews. CoLoop fetches the audio file directly. The link expires shortly after use to keep the recording secure.
  • A stable identifier, so sending the project again updates the existing CoLoop transcript.
Tellet does not send personal data collected in screening questions, such as name or contact details, unless that data appears inside the interview itself.

​
Reconnect if credentials expire

CoLoop credentials can expire. When that happens, Tellet shows a banner on Settings > Integrations and on linked projects:
CoLoop has revoked or expired the credentials. Reconnect to resume pushing transcripts.
Click Reconnect to CoLoop in Tellet and sign in again. Existing Tellet project links are preserved, so you only need to reconnect once.

​
Disconnect CoLoop

To stop Tellet from sending transcripts to CoLoop:
  1. In Tellet, open the organization menu.
  2. Click Integrations.
  3. On the CoLoop card, click Disconnect.
Tellet CoLoop integration card showing the Disconnect button Disconnecting CoLoop removes the CoLoop credentials from Tellet and clears every Tellet project’s CoLoop link. It does not delete transcripts already in CoLoop. You can reconnect later, but you need to link each Tellet project to a CoLoop project again.

​
Daily sending limit

Tellet limits how many transcripts one organization can send to CoLoop each day. If you reach the limit, sending pauses until the following day. Anything still queued resumes after the limit resets. If you need to send a large batch, such as a completed study with thousands of interviews, contact Tellet support before you start.