FeatureCoLoopChatGPT
IntegrationsRecollective; Incling; Excel Formats; Transcript Formats; Audio and Video; Zoom*; MS Teams*; G Meet*; Translation built in Even more coming soon…Some capabilities here inherently and via plugins with 3rd parties; no file management capabilities; all files are treated as binaries or text so has no notion of: speakers; tasks; activities; questions; segments or filters.
Transcription accuracy43% fewer WER than Whisper on real world dataLower accuracy; uses Whisper; also can’t handle speaker labelling
Analysis gridsFilter; compare; contrast and analyse across documents. View everything in a familiar UI; Suggested questions and minimal learning curve. Optimised to extract themes; also provides theme countsLimited to chat UI; Doesn’t reliably cite sources
Research SpecialisationUses discussion guides; background information and speaker roles to 10x performance on qual analysis taskGeneralised tool
Clip ReelsCan easily select and generate clips in 1 click (up to 6Gb per file)Can be done via code interpreter for small video files (less than 512MB per file)
SegmentationCan handle participant segments and answer questions about themHas no notion of speaker roles or segments; highly unreliable at distinguishing between them
SupportHighly available support teamNo support
Context limits / accuracyBacked by a qual specific data model and search engine; reduces, enriches and constructs evidence before responding Proven accuracy up to 100 hours worth of interviews.Fills entire context with as much info as possible regardless of its relevance (max 100,000 words ~ 10 hours audio). Good at answering questions about single documents but prone to hallucinate when working across many.
Vendor lock inWill always use best available models whoever they are from: Gemini / Claude / Mistral etc. Also includes hybrid / agentic approaches e.g. Gemini + GPT4 or Mistral + Claude.Will only ever use OpenAI models
Data privacyWill always guarantee this; Key to our operating model; fully insuredFrequently change their terms and are subject to competing interest for their customer facing products
Access Management & CollaborationCan access manage projects and share resources; files and more across teams selectively; will continue to develop specifically for agency work.Limited collaboration capabilities