What happens to my data when I upload it to CoLoop?
Discover how CoLoop ensures the security and privacy of your uploaded data for market research. Learn about data storage, processing, compliance with SOCII and GDPR standards, and user control over data retention and deletion.
This article outlines answers to the common questions users ask about how we use data uploaded to CoLoop. CoLoop is built specifically for market research agencies and ships with a range of privacy and security features built in. These are designed to make it easy for researchers to secure, manage, minimise and delete data as and when they need to.
Once processed and stored, further features are extracted from textual data and stored in order to be queried
Features are extracted using a range of 3rd party APIs listed here.
During the analysis stage when users query the data derived features are processed securely by 3rd party APIs.
All 3rd parties we work with are vetted and where appropriate bound by strict DPAs to prevent retention of or training on any data sent to them.
Users of the CoLoop platform remain in control of the uploaded data at all times.
Specific resources or entire projects can be deleted immediately and permanently in a single click through the platform or within 7 days of an email to support.
Data is not automatically removed by CoLoop after a certain period and will remain securely stored unless otherwise instructed by the platform user in the manner outlined above.