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Below are some common issues and tips to resolve them.

Bot did not join a zoom meeting

Microsoft overrides Team Link This issue is likely due to the Teams meeting toggle being switched on in your Microsoft Calendar invite. When the toggle is on, Microsoft overrides your Zoom URL with a Teams URL. As a result, the bot will attempt to join a Teams meeting instead of your intended Zoom meeting. Zoom Webinar Requiring Registration The CoLoop recording bot can only join zoom webinars which do not require registration. Zoom Sign-In Required CoLoop can join zoom meetings bwhen sign-in is required as long users enable this in meeting bot settings. Meeting bot setting can be managed at the organisation level by a workspace admin, or on the project level by a project admin. Screenshot 2025-12-12 at 12.09.29.png Timezone Settings If CoLoop didn’t join a scheduled call, it may be because the meeting time was entered in a different timezone. The +Join Meeting method always uses the timezone of the user’s device it was scheduled on. image.png