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Choose from a wide variety of primary research data types to import directly into CoLoop. We highly recommend uploading video/audio recordings rather than transcript where possible to ensure greater accuracy and unlock the full CoLoop experience. Find more information on supported file types and formatting guidelines to import into CoLoop here:

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Transcribe

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Import Audio and Video

  • Upload all recordings in bulk to save time. CoLoop will process them in parallel. Transcription time typically depends on file length and size, so use lower resolution video or upload audio to save time.
  • Benefits of video and audio include seamless transcription and enables clipping features for deliverables
  • Make sure your audio or video recordings are high quality. We recommend doing this with a video conferencing tool like Zoom or Teams.
  • Uploaded files must be under 5 GB each.

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Transcribe

Press ‘Complete’ to finish transcribing your files.
  • Select the language (100+ supported, see here) or choose from four English variants (Global, US, UK, Australia).
    • IMPORTANT — Always transcribe the files in their original language. You can translate them into English later.
  • Specify the total number of speakers including moderators
  • Optional features:
    • Speaker Names: Ticking this box will have CoLoop generate anonymous speaker names.
    • PII Redaction: Automatically anonymize terms like job titles or names.
    • Key Phrases: Add specific brand names or acronyms to improve transcription accuracy (e.g., “CoLoop”, “MS”, etc.)
  • If you are working with files with Simulteanoues Translation, please see the guidance here. However, we strongly recommend uploading the original language recordings if possible.
You can then translate your files as required. For more guidance please see here.

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Label Speaker

All parts of transcripts must be attributed to speakers. The roles will tell CoLoop whether to use text segments as context or quoteable evidence in analysis. After transcription, CoLoop will auto-detect and label speakers.
  • Assign roles:
    • Researchers (moderators) in blue
    • Participants in green (only participants are included in final analysis)
  • IMPORTANT — Make sure all participant names are unique. Repeated names might result in inaccurate analysis and consolidation of participants.
  • You can rename speakers (e.g., “Participant 1”, “User A”) for anonymization.
  • If names are incorrect, use “Reset Transcript” to start over.

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Additional features

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Exporting Transcripts

You can export a transcript or its summary via the menu at the top. Exported transcripts will also include timestamps.

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Playing back audio or video

  • Click on the play button next to any of the segments to hear the underlying audio.
  • If you want to play back a specific sentence or section you can also use the Clipping tool as a way to select a specific moment.
  • Once selected you can play the segment back by clicking the play button at the top
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