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CoLoop.ai

CoLoop helps Insight & Strategy teams complete content analysis 10x faster, cheaper and more accurately

Introduction

Live Interviews

Online Qualitative

Follow these guides if you are working with stimulus for ad, concept or product testing. These types of projects can be challenging for AI analysis as more basic tools will struggle to disambiguate concepts. This guide will explain best practices and techniques to do this with CoLoop.

Concept & Message Testing

Multimarket studies

Learn how to create and setup projects in CoLoop for qualitative research.  Follow steps to upload research material, generate project descriptions, and optimize transcription for accurate analysis.  Start your research journey efficiently with CoLoop.

Creating Projects

Tagging Concepts

Uploading Files

Learn how to transcribe audio and video files with high accuracy using CoLoop.  Upload files, optimize settings for transcription, label speakers, and utilize additional features  like transcript correction and translation to enhance qualitative research efficiency.

Creating Transcripts

Translating Transcripts

This document provides an overview of the languages supported by CoLoop for transcription and translation. CoLoop enables researchers to transcribe and translate audio in over 50 languages. 

Supported Languages

Learn how to create and manage segments in CoLoop for qualitative research.  Build segments for different demographics and markets, and utilize them in the analysis  grid and AI chat to filter and analyze data effectively.

Adding Segments

Colour tagging is a unique CoLoop feature that enhances accuracy in concept testing by detecting visual cues in your stimulus deck. This guide walks you through setting up and using colour tagging in your project workflow.

Colour Tagging Concept Testing

Evidence Panels

Learn how to generate audio and video clips directly from transcripts using CoLoop. Discover the simple steps to create and download clips,  perfect for enriching presentations and narratives with authentic participant voices.

Creating Clips

Learn how CoLoop automatically generates topline summaries for uploaded interviews.  Export summaries effortlessly from the transcript view to streamline qualitative research analysis.

Topline Summaries

Video & Audio

Discover how to effectively use Excel sheets in CoLoop for analyzing MROCs, online qualitative projects,  open-ended responses, and interview notes. Learn the best practices for formatting your xlsx files, importing data, and  utilizing segments and tags for streamlined analysis.

Excel Sheets

DOCX & TXT Transcripts

This guide will walk you through how to set up a project in Open Ends — a powerful tool designed to help you analyze up to 10,000 open-ended responses at a time. It will cover creating a project, generating the codeframe, and applying sentiment analysis. 

Setting up an Open Ends Project

This document will walk you through how to analyze your open ended data using the CoLoop Open Ends tool. It will cover how to understand the final codebook, how to use the analysis grid and insights features, and how to export your data. 

Analysing Open Ends Data

The document will walk you through how to format your data for CoLoop's Open Ends tool. This page explains formatting for different types open ended response data (e.g. survey, conversation and chatbot data) and includes downloadable examples. Find best practice tips and common pitfalls at the bottom of the document. 

Excel Import Format

Learn how to create an organization in CoLoop to establish a shared team space  for collaborative qualitative projects. Follow step-by-step instructions to set up your organization,  invite team members, manage roles, and optimize workspace settings for seamless project collaboration.

Creating an Organisation

This page provides a step-by-step guide to help you set up auto-join for your organisation. By following these instructions, you'll ensure that your colleagues can seamlessly connect to your organisation as soon as they create their CoLoop account. This setup makes onboarding straightforward and helps your team start collaborating effortlessly right away.

Organisation Auto-Join

Discover how to share projects in CoLoop for real-time collaboration on analysis grids and AI chats. Learn how to share and manage access to analysis grids, AI chats, and the benefits of pinning chats for easy access and collaboration across your team.

Sharing Projects

Learn how to share analysis grids and AI chats in CoLoop to facilitate collaboration and manage access across your organisation. Learn how to share and manage access to analysis grids, AI chats, and the benefits of pinning chats for easy access and collaboration across your team.

Sharing Analysis Grids & AI Chats

This guidance document explains how to control who can see and access your project. You'll learn how to set initial visibility settings, adjust access for specific users, and manage permissions over time as your project evolves. Whether you need to keep your work private or make it accessible to a wider audience, this page will guide you through the steps to ensure your project remains visible to the right people.

Managing Project Visibility 

Learn how to include external collaborators in your CoLoop qualitative projects. Follow step-by-step guidance to invite colleagues from outside your organisation, granting them tailored editing permissions to ensure smooth and efficient project collaboration. 

Guest Access

Getting Started

Arranging a recording for a future meeting

Inviting CoLoop recorder to an existing meeting

Troubleshooting

Discover how CoLoop maintains robust security measures and ethical standards to protect  user data. Learn about third-party vendor management, data localization compliance, and approaches to  mitigate AI biases in research tools.

Security & Ethics

Security & Ethics - how does CoLoop remain secure

Discover how CoLoop ensures the security and privacy of your  uploaded data for market research. Learn about data storage, processing, compliance  with SOCII and GDPR standards, and user control over data retention and deletion.

Your Data

What happens to my data when I upload it to CoLoop?

Learn how to edit individual speaker segments in your transcript using CoLoop.  Correct speaker labels efficiently after transcription to ensure accurate attributions and  improve the quality of your transcribed interviews and discussions.

How do I change an individual speaker segment in a transcript?

Learn how to manage mixed up focus group participant labels in CoLoop. Discover methods  for correcting individual speaker instances and merging speaker labels to ensure accurate transcription and analysis.

What do I do if my focus group participants are mixed up?

Learn what to do if CoLoop's transcription service doesn't display the correct number of speakers  in your uploaded audio file. Discover how to set expected speaker numbers, merge speaker segments, and correct  speaker labels effectively. Get tips for optimizing transcription accuracy in interviews, focus groups, and other  discussions with varying numbers of participants.

What if there aren't the right number of speakers?

Learn why quotes in CoLoop chats may not appear relevant and how to find and utilize the  correct sources from chat history and transcripts effectively. Discover troubleshooting tips for improving chat relevance.

The quotes in the chat don't seem relevant?

Learn how to troubleshoot file loading issues on CoLoop. Understand common formatting problems,  supported file formats, and how to reach out for assistance if your files are taking too long to process.

What if my files get stuck loading?

The CoLoop Community is a dedicated space for researchers to troubleshoot issues, share insights, collaborate, and stay updated on AI-powered research.

Ask the Community

This document walks you through the most common warnings that may appear when uploading video and audio files. It explains what each warning means and provides practical steps to resolve the issues, so your files are successfully processed and ready for use.

Troubleshooting Audio and Video Upload Errors

Zoom

Google Meet

Teams

One Drive

Share Point

Learn how to seamlessly integrate entire projects from Field Notes into CoLoop for analysis.  Follow these steps to export data from Field Notes in a CoLoop optimized JSON format, upload it to CoLoop,  and utilize the briefing document to provide context for enhanced AI analysis.

Field Notes

Learn how to seamlessly integrate entire projects from Qualzy into CoLoop for analysis.  Export data from Qualzy in a CoLoop optimized Excel format, upload it to CoLoop, and utilize the briefing  document to enhance AI analysis with contextual information and project objectives.

Qualzy

Discover how to leverage CoLoop for analyzing Recollective projects.  Export text, video, and photo data from Recollective, import it into CoLoop, and  optimize your analysis workflow. Ensure compliance with privacy standards by excluding  unnecessary participant photos and emails from exports

Recollective

Learn how to upload interview transcripts and videos from Discuss IO to CoLoop for analysis.  Follow these steps to export your data from Discuss IO and seamlessly integrate it into CoLoop for transcription, content analysis, and more.

Discuss IO

Learn how to easily export your data from incling and upload it to CoLoop. Our step-by-step guide covers exporting data, supported activities, and uploading files, ensuring a seamless transition for your projects.

incling

Yazi

AI Chat vs Analysis Grid

What's the difference between the grid and the chat?

How do I write good prompts?

Good Project Descriptions

Writing a Good Project Description

Open Ended Data

Comparison with ChatGPT

Book a Demo

Community

Back to CoLoop

Documentation

Integrations

AI Skills Hub

Go to CoLoop

Basic Grids

Custom Grids

Learn how to effectively use CoLoop's AI chat for qualitative research. This guide covers creating AI chats, applying filters to narrow down research material, and asking targeted questions. Enhance your research with accurate, segmented analysis and discover how to see supporting  evidence easily.

Getting Started

Setting up a project

Concept Testing

Content Analysis

File Formats We Support

Open Ends Analysis

Collaboration & Access Management

Recording Live Interviews

Compliance

Troubleshooting

API

Contact Support

Support Hours

How to Contact Support

Getting Started

Setting up a project

Concept Testing

Content Analysis

File Formats We Support

Open Ends Analysis

Collaboration & Access Management

Recording Live Interviews

Compliance

Troubleshooting

API

​Support Hours

​How to Contact Support

Support Hours

How to Contact Support