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Getting Started
Introduction
Live Interviews
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Concept & Message Testing
Multimarket studies
Setting up a project
Creating Projects
Uploading Files
Creating Transcripts
Translating Transcripts
Supported Languages
Adding Segments
Concept Testing
Concept Testing - No Stimulus Deck
Concept Testing with Basic Stimulus Deck
Colour Tagging Concept Testing
Colour Tagging Concept Testing - Multiple Decks
Analysing Concepts
Content Analysis
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Evidence Panels
Creating Clips
Topline Summaries
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Video & Audio
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Open Ends Analysis
Setting up an Open Ends Project
Analysing Open Ends Data
Excel Import Format
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Creating an Organisation
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Managing Project Visibility
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Recording Live Interviews
Getting Started
Arranging a recording for a future meeting
Inviting CoLoop recorder to an existing meeting
Troubleshooting
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Troubleshooting
How do I change an individual speaker segment in a transcript?
What do I do if my focus group participants are mixed up?
What if there aren't the right number of speakers?
The quotes in the chat don't seem relevant?
What if my files get stuck loading?
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Troubleshooting
Contact Support
Support Hours
Our support team is available from 9:00 am through 5:00 pm UK BST, with the exclusion of UK National Holidays.
How to Contact Support
You can initiate a helpdesk ticket during Support Hours at any time by emailing
support@coloop.ai
or via Slack.
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