We are working on adding more error states — if this occurs please let either
support here know and we will look
into it.
- This can happen for text based files that are not properly formatted
- If your file takes longer than ~5 minutes to move to the ready state there may be a problem with the formatting
- Checkout these guides for a list of common problems and this table for the list of supported formats.
- Reach out to support here and we will get back to you with a fix.