AI Chats
Chat 2.0
Chat 2.0 is an upgraded chat feature that makes research analysis more systematic, reliable and focussed by combining structured grids with flexible chat-based synthesis. It adapts to your questions—using quantitative, conceptual, or thematic tools—to deliver insights with the most appropriate method.
Introduction
Chat 2.0 is the updated chat feature designed to make research analysis more systematic, reliable, and easy to use. It combines the structured workflow of grids with the flexibility of chat-based synthesis. Unlike the previous chat, Chat 2.0 is reactive: it adjusts the way it works depending on the question you ask. For example:- If you ask a quantitative question, it uses quant analysis tools.
- If you ask a conceptual question, it uses concept testing tools.
- If you ask a thematic question, it uses thematic analysis tools.
How to Use Chat 2.0
- Ask a Question
- Be clear and specific. Chat 2.0 will select the right analysis approach based on your question.
- For complex, multi-step research queries, the Chat 2.0 will create a to-do list showing the steps it will take and ask you to confirm before proceeding.
- Review Artefacts
- Chat 2.0 outputs artefacts—the answers to your questions.
- Every artefact includes citations, so you can check the supporting evidence.
- Use in Your Workflow
- Incorporate artefacts into your analysis and reporting.
- Always review citations to ensure the findings are well supported.
Best Practice Recommendations
- Use Chat 2.0 when you need comprehensive synthesis, quant comparisons and adaptive responses.
- Use Chat 1.0 only for lightweight exploratory work or when you want a quick scan without structure.
- Always review citations before using artefacts in reporting.
- Think of Chat 2.0 as a partner in structured analysis—you guide with the questions, and it provides systematic evidence-based outputs.
Examples of Prompts:
- Thematic breakdowns
- “Summarise the key themes in the data.”
- “Identify outliers in the data.”
- Participant-level comparisons
- “Find the similarities and differences between the Female and Male participants. Run two separate analyses.”
- Concept and stimulus reactions
- ”What did participants think about Concept A?”
- ”Breakdown perception of Concept A for segments X and Y”
- Quantitative counts
- “How many participants mentioned XX in their response?”
- “How many people knew about YY?”
- Journey mapping
- “Analyse participants’ decision-making in XX?”
- “What part of the process did participants find the most difficult?”
- Segment-based analysis
- “What are the key pain points per segment?”
- “What segments can you find in the data, aside from the ones I’ve already labelled?”
- Evidence retrieval
- “Find evidence supporting the hypothesis that participants thought XX about YY.”
- Quote Retrieval
- “Give me 2 quotes from every participant in segment Y”
What if Chat 2.0 Says is Can’t Fulfil My Request or It Breaks?
- If Chat 2.0 says is can’t fulfil your request, it means that functionality hasn’t been built in yet. Try re-phrasing the question, or breaking it down into something simpler.
- If Chat 2.0 fails or does not work correctly, please contact support and send a screenshot of the error and the link to your chat.
What if I want to switch back to Chat 1.0?
To switch back to Chat 1.0, create a new chat and click on the drop down arrow next to ‘Chat 2.0’. This will open a drop box which will let you select Chat 1.0.