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CoLoop supports community data from market research online communities, including discussion forums, diary studies, and interactive tasks.

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Upload community data

  1. Export your data by following the guidance for your community platform below.
  2. Keep the exported files unchanged so CoLoop can process their original structure.
  3. Upload the files to your CoLoop project.
Editing an exported file before uploading it can prevent CoLoop from processing it. Contact support@coloop.ai if your upload fails.

Field Notes

Qualzy

Recollective

incling

Yazi

Discuss

If your platform is not listed, compare your export with the Excel formatting guidelines and contact support before uploading it.

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Browse responses

  1. Open the processed community data file in your project.
  2. Select By activity to choose an activity and task, then review every participant response to that task.
  3. Select By participant to choose a participant, then review all of their responses grouped by activity and task.
  4. Select a participant name in the activity view to open that participant’s responses directly.
Images, audio, and video appear with the response they belong to. You can retry the media request if an item fails to load.